Privacy Policy

Last updated: November 20, 2025

1. Introduction

UseInstant ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account
  • Use our Service
  • Contact us for support
  • Subscribe to our newsletter

This information may include: name, email address, company name, billing information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you access the Service, we may automatically collect certain information, including:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (hardware model, operating system)
  • Usage data (features used, workflows created, execution statistics)
  • Cookies and similar tracking technologies

2.3 Workflow and Integration Data

We collect and store data related to your workflows, including workflow configurations, execution logs, and data processed through the Service. This is necessary to provide the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process your transactions and manage your account
  • Improve and personalize your experience
  • Communicate with you about updates, support, and promotional content
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics)
  • For Legal Reasons: We may disclose information if required by law or to protect our rights or the rights of others
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • With Your Consent: We may share information for any other purpose with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication mechanisms
  • SOC 2 Type II compliance

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Workflow execution logs are retained according to your subscription plan (30, 90 days, or custom for Enterprise).

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@useinstant.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

For more information about cookies we use, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using the Service, you consent to such transfers.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses approved by regulatory authorities.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@useinstant.com

Data Protection Officer: dpo@useinstant.com